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Real time CLOUD Time and attendance solutions - making your life easier.
Real time CLOUD Time and attendance solutions - making your life easier.


Warranty – 3 years


Unless otherwise stated, our new hardware products carry a three year limited warranty

The conditions of this warranty and the extent of the responsibility and liability of The Company under this warranty are detailed below.

The Company warranty is repair or like for like, or better replacement of a defective hardware product. (excluding wear and tear)

To make a claim under warranty please call us first. Our experienced agents can trouble shoot and many issues can be resolved.

If the matter cannot be resolved and the hardware product must be returned you will require an RMA. 

We will determine if your hardware product is defective, and if defective we will repair or replace it, like for like or better.

Damage to the hardware products cannot be claimed under warranty. If we find the hardware products have been damaged your claim will be voided.

This warranty shall become void if any service or repair has been performed by anyone other than The Company that results in damage to the hardware product, and such decision will be at The Company’s entire discretion.

This warranty shall become void if the hardware product has been subject to abuse, neglect, or accident, or not installed or used in accordance with the manufacturers specifications or any other damage or if the serial number is altered, removed or unreadable,

It shall be the Customer’s responsibility and cost to remove and reinstall the hardware product for repair.

To return hardware products to us

The customer service agent will provide you with a Return Merchandise Authorization (RMA) number. Please write the RMA number on the outside of the package you are returning. This helps us quickly identify and process the return without delay.

We recommend for shipping, if the product is valued over $100, insure the shipment for the value of the products and ship the return with a ‘signature required’ shipping service and a tracking service.

Any product returned under warranty must include a proof of purchase,

You are responsible for freight charges to return the product to us.

 Hardware Products returned to you

 We will pay freight costs to ship the replacement or repaired hardware back to you.


 Except only the limited warranty set forth above, all our hardware products and software are sold with no expressed or implied warranties of any kind, and the implied warranties of suitability, quality or fitness for purpose are hereby expressly disclaimed.

In no event will The Company be liable for any direct, indirect, special, incidental or consequential damages arising out of or in connection with the delivery, use or inability to use, or performance of our hardware product or software supplied. In the event any limited remedy given herein shall be deemed to have failed of its essential purpose, The Company liability shall be limited to refund the purchase price upon return of the hardware product.


May 23 v1.02 Sys